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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
11927
Cisco
5567
HPE
1360
Lenovo
817
HP
736
Zebra
432
APC
375
SonicWall
332
Fortinet
319
Dell
219
Veritas
184
Apple
130
Barracuda
126
Extreme Networks
124
Datalogic
114
Microsoft
88
Eaton
62
Red Hat
59
Datto
40
CyberPower
36
ASUS
19
Vertiv
18
Epson
15
Logitech
12
Jabra
12
Palo Alto Networks
11
Poly
10
Veeam
8
Kyocera
7
NVIDIA
6
Acronis
6
Cambium
5
McAfee
4
Canon
3
HoneyWell
3
Samsung
3
WatchGuard
3
SMART Technologies
3
Dynabook
2
Synology
2
Citrix
1
Ergotron
1
QNAP
1
Toshiba
1
Juniper Networks
5793
$0 - $300
4715
$300 - $800
4379
$800 - $2000
4207
$2000 - $5600
4109
$5600+
19246
Service
3454
Warranty
5136
1 Year
2993
3 Year
2100
5 Year
1257
4 Year
633
2 Year
99
36 Month
78
24 Month
51
7 Year
44
48 Month
25
12 Month
21
6 Year
17
1 Month
6
3 Year / 2 Incident
6
4 Year / 2 Incident
5
2 Year / 2 Incident
5
3 Year / 3 Incident
4
1 Day
4
1 Incident
4
1 Year / 1 Incident
4
60 Month
3
21 Month
2
3 Hour
1
1 Year / 10 Incident
1
240 Minute
1
3 Month
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
14118
Phone Support
9770
Replacement
8994
Parts Replacement
7416
Web Knowledge Base Access
6674
New Releases Update
5280
Repair
1640
Diagnosis
1636
Software Update
1440
Remote Diagnosis
1438
Web Support
1334
Software Upgrade
1242
Email Support
791
Software Support
759
Defective Media Retention
533
Accidental Damage Protection
507
Software Maintenance
449
Hardware Support
379
Online Training
344
Knowledge Base Access
275
Troubleshooting
263
Hardware Maintenance
241
Comprehensive Defective Material Retention
232
Visual Remote Guidance
227
Commissioning
186
Installation
184
Configuration
155
Escalation Support
140
Security Update
127
Consulting
123
Online Support Tools Access
117
Remote Monitoring
113
Comprehensive Coverage
113
Logistics
112
Intrusion Definition Update
99
Firmware Updates
96
Escalation Management
96
Reporting
95
Travel Expense Coverage
92
Virus Definitions Update
90
Live Chat
87
Online Return Material Authorization (RMA)
87
Training
80
Fax-On-Demand
76
Email Database Update
76
URL Database Update
72
Software Application Support
68
Mechanical Breakdown
60
Monitoring
58
Data Retention
58
Wear & Tear
6559
On-site
3811
Service Depot
469
Carry-in
9
Carry-in/Service Depot
3
On-site/Service Depot
1
Carry-in/On-site